This Privacy Policy explains how Brothers Valet may collect, use and protect personal information provided when you contact us or use our valet service.
When you make an enquiry or booking, we may receive information such as your name, phone number, pickup location, drop-off location, pickup time, booking details and messages exchanged with us.
We may use your information to arrange and provide valet services, communicate with you about your booking, coordinate our drivers, handle payments and enquiries, maintain appropriate business and administrative records, and manage customer service matters.
From time to time, Brothers Valet may send promotions, offers or service updates to customers where we have the appropriate consent or are otherwise permitted to do so under applicable Singapore law.
You may ask us to stop sending marketing messages at any time by replying to the message or contacting us through WhatsApp.
Booking information may be shared with Brothers Valet team members or assigned drivers where reasonably necessary to arrange and complete your trip. We do not sell your personal information.
We will take reasonable steps to protect personal information in our possession and will retain it only for as long as reasonably necessary for the purposes for which it was collected, our legitimate business and administrative needs, or applicable legal requirements.
When you contact us through WhatsApp or use links to external platforms, those services may process information under their own privacy terms and policies.
If you would like to ask about personal information you have provided to us, request a correction, or withdraw consent for a particular use where applicable, please contact Brothers Valet through our official WhatsApp number.
We may update this Privacy Policy from time to time to reflect changes to our services or practices. The latest version will be published on this website.
Last updated: 22 September 2026